Thursday, February 22, 2024
I know the AT&T outage today was a pain. Though I post this to save your mental sanity in dealing with customer care. It most likely will not be worth calling for an adjustment.
Let’s say the bill is $100 for service they will divide that by $30 days of the cycle. So $3.33 credit. Even high end $60 per line x 10 lines = $600 / 30 days = $20.
It won’t factor in insurance/installment cost/tax most likely. (Tax adjusted on the amount. Insurance you were still covered. Installment you still had the phone.)
Not a post as a carrier defense. Just to save your evening from being on hold. The best case they do an automatic credit for those impacted for $25. (Probably won’t) Reps are limited on credits/account/day.